Website design case study: Poppy Cooks
A bold, beautiful new website built for growth, helping one of the UK’s most-loved food creators turn followers into customers.
The challenge
Poppy O’Toole, better known as Poppy Cooks, is a Michelin-trained chef turned viral sensation. With over 6.2 million followers across TikTok, Instagram, and YouTube, and multiple best-selling cookbooks, her mix of honest, high-energy food content has built a loyal and passionate community nationwide.
But as her audience exploded, her website couldn’t keep up. The site was slow, tricky to update, and wasn’t showcasing her recipes, books, or brand partnerships in a way that matched her reach or reputation.
Poppy needed a website that:
- Reflected her personality – fun, bold, and full of flavour.
- Could handle heavy traffic while staying lightning fast.
- Integrated seamlessly with her shop, books, and collaborations.
- Was easy to manage and update internally.
That’s where KW Marketing, a specialist food & drink digital agency, came in. Working closely with Poppy’s team, we set out to design and build a site that looked incredible and performed even better!
The solution
We kicked things off with a full discovery phase to understand Poppy’s audience, goals, and growth plans. From there, we developed a website strategy focused on user experience, SEO, and scalability.
Our approach:
- Design: A bold, editorial-style layout that mirrors Poppy’s confident, creative personality – bright, playful, and instantly recognisable.
- Performance: Optimised load speeds, clean navigation, and a seamless recipe experience to keep users browsing for longer.
- Content: Clear structure for recipes, books, and partnerships, designed to drive engagement and conversions.
- SEO: Every page was optimised for organic traffic from key recipe searches and branded keywords, setting up long-term growth.
Every decision was made with conversion in mind – whether that’s buying a book, signing up to the newsletter, or diving into her next viral recipe.
The impact
Since the relaunch, the new poppycooks.com has transformed how fans engage with her brand, and the results speak for themselves.
In the first three months after launch:
-
- Sessions up 31%
- Organic sessions up 58%
- Engaged sessions up 27%
- Organic engagement time up 2%
- Streamlined content management
- Improved user satisfaction
And the excitement didn’t stop there, our launch reel celebrating the new site hit over 50K views on Instagram, generating huge engagement from Poppy’s fans.
The result? A platform that finally matches her national profile – fast, functional, and full of Poppy’s trademark flair.
Scope of work
Discovery
- Discovery call: We found out what Poppy needed and established how we could deliver the goods.
- Research: We used Google Analytics, GTMetrics and SEO tools to check out the existing site to see what was working and what wasn’t.
Design
- Wireframing: We established the site’s basic structure before visual design and content was added.
- UX: We took into account user needs and user journeys.
- Design: We made it fun but also functional.
Develop
- Back-end development: We created the site’s ‘behind the scenes’ functionality.
- Front-end development: We created everything that users see visually.
- Systems integration: We ensured a smooth transition between the new site and the old site.
Launch
- SEO: We improved the site to increase its visibility.
- Testing: We thoroughly checked functionality.
- Sign off: All the little details were ticked off.
- GO LIVE: Does what it says on the tin!
The result
The new Poppy Cooks website is fast, flexible, and flavour-packed – giving her 6.2 million-strong audience the experience they deserve.
It’s the perfect platform for her next chapter – connecting food lovers, driving sales, and growing her brand online.
Want results like this? Book a call today and let’s chat about how a new website could transform your brand.
